Перевод: со всех языков на все языки

со всех языков на все языки

customer excellence

См. также в других словарях:

  • Customer satisfaction — Customer satisfaction, a term frequently used in marketing, is a measure of how products and services supplied by a company meet or surpass customer expectation. Customer satisfaction is defined as the number of customers, or percentage of total… …   Wikipedia

  • Customer attrition — Customer attrition, also known as customer churn, customer turnover, or customer defection, is a business term used to describe loss of clients or customers. Banks, telephone service companies, Internet service providers, pay TV companies,… …   Wikipedia

  • Customer retention — is the activity that a selling organization undertakes in order to reduce customer defections. Successful customer retention starts with the first contact an organisation has with a customer and continues throughout the entire lifetime of a… …   Wikipedia

  • excellence — ex‧cel‧lence [ˈeksləns] noun [uncountable] HUMAN RESOURCES when someone is very good at something, or when something is of very high quality: • Employers should reward achievement and encourage excellence. * * * excellence UK US /ˈeksələns/ noun …   Financial and business terms

  • Customer Service Excellence — The Customer Service Excellence, (previously the Charter Mark ) is an accreditation for organisations and an independent validation of achievement. Contents 1 History 2 Recipients 3 Assessment 4 See also …   Wikipedia

  • Customer base — The customer base is the group of customers and/or consumers that a business serves. In the most situations, a large part of this group is made up of repeat customers with a high ratio of purchase over time. These customers are the main source of …   Wikipedia

  • Operational excellence — is a philosophy of leadership, teamwork and problem solving resulting in continuous improvement throughout the organization by focusing on the needs of the customer, empowering employees, and optimizing existing activities in the process.… …   Wikipedia

  • Business excellence — is the use of quality management principles and tools in business management. It is the systematic improvement of business performance based on the principles of customer focus, stakeholder value, and process management.Key practices in business… …   Wikipedia

  • In Search of Excellence — is an international bestselling book written by Tom Peters and Robert H. Waterman Jr. First published in 1982 it is one of the biggest selling and most widely read business books ever, selling 3 million copies in its first four years, and being… …   Wikipedia

  • Mark of Excellence — The Mark of Excellence is the original name of the logo of the General Motors Corporation. First introduced in 1966, the logo originally included the phrase Mark of Excellence at the bottom, and as a decal, it was installed on the door jambs of… …   Wikipedia

  • The Paradox of Excellence — is a non fiction book co authored by David Mosby and Michael Weissman first published by Jossey Bass, an imprint of John Wiley Sons, in 2005. The paradox of excellence is a business concept that describes a perceptual phenomenon where as… …   Wikipedia

Поделиться ссылкой на выделенное

Прямая ссылка:
Нажмите правой клавишей мыши и выберите «Копировать ссылку»